Ferries
Feedback · Ferries
Ferry operator
30× the responses of comment cards
Passenger feedback that arrives before the boat reaches the dock.
12 years of texts that get things done
Every phone is a comment card, a ballot box and a report button.
BamText turns text messages into customer feedback, live votes and citizen reports for national brands, festivals and government departments across North America. No app, no login, no forms.
INCOMING TEXTSExample
FEEDBACK
Washroom by gate B is out of paper towels.
VOTE
BBQ3
REPORT
Big pothole on Route 2 eastbound, just past exit 14.
Thanks for telling us! The team on site has been notified.
12years in business
1,300+clients served
750,000+people engaged
1,603+cups of coffee. We stopped counting.
Four things people text us about.
Put a number where people already are. They text what they see, think or choose, and you act on it right away.
Customer feedback
Fix it before they walk out the door.
Customers text you privately while they're still on site. A manager sees it right away, replies in real time and solves the problem before it becomes a bad review. Neither side ever sees the other's phone number.
- Nothing to download: one number on a sign or receipt
- Managers reply by text or from the dashboard
- Comments sorted so you can see trends over time
My entrée came out cold. Table 12.
So sorry about that! Your server is bringing a fresh one right now.
That was fast, thank you!
LIVEExample leaderboard
People's Choice: Best BBQ
1 Smoke & Barrel1,284
2 Hog Heaven1,102
3 Low & Slow Co.967
4 Brisket Brothers731
Winner announced at 6 PM on the main stage
Events & voting
The crowd has spoken. By text.
From Las Vegas food festivals to the White House BBQ, BamText runs people's choice voting that thousands of people can join in seconds, at rib fests, wine festivals, beer fests and cook-offs.
- One vote per phone, counted in real time
- A live leaderboard for the big screen
- Voters who opt in become next year's presale list
Plan your eventNow booking summer 2027 festivals
Facilities & national brands
Hear about the messy washroom before the next customer does.
National brands put BamText on washroom doors and facility signage so customers can flag a problem in seconds. The on-site team hears about it right away, and head office sees every location. One client ran about 500 service stations and convenience stores across more than a dozen states and provinces from a single dashboard.
- Anonymous for customers, so they actually speak up
- Instant alerts to the right team at the right location
- Compare locations and spot repeat problems
HOW'S THIS WASHROOM?Text CLEAN and a commentAnonymous. We never use your number for marketing.
"Out of soap and one stall is blocked."
ON-SITE TEAM NOTIFIEDSEE A ROAD PROBLEM?Text ROADS to your local number
Guardrail damaged on Highway 1 just before the bridge.
Thanks for letting us know. Your report has gone to the district maintenance team.
Government & public works
Citizens report it. Crews fix it.
State and provincial departments have switched to text-based citizen feedback and infrastructure condition reporting. Post a number on signs and sites, and reports arrive in one dashboard, ready to sort, route and answer.
- Nothing for citizens to download or sign up for
- Reply to the person who reported it, right from the dashboard
- Reports and trends by region, asset and time period
Cool stuff we've done.
A few favourite moments. Every one started with somebody pulling out their phone.
Vegas
Food festivals · Las Vegas
Big Las Vegas food festivals
People's choice voting by text
Thousands of hungry judges. Zero paper ballots.
BBQ
Special event · Washington, DC
The White House BBQ
Live voting by text
The most famous backyard BBQ in America, judged by text.
Washrooms
Facilities · National brands
National brands, coast to coast
About 500 locations, one dashboard
Service stations and convenience stores across more than a dozen states and provinces.
Roads
Government · Infrastructure
State and provincial departments
Text-based condition reporting
Potholes reported from the roadside, not through the switchboard.
Golf
Alerts · Golf
Club Prophet golf courses
Built into the pro shop
"Call to Tee": one tap in the pro shop texts the next group to the first tee.
Simple for them. Powerful for you.
01
Put a number where people are
Road signs, washroom doors, ferry decks, stage screens. You get a dedicated number and keywords that make sense.
02
They text. That's it.
No app, no login, no form. A custom auto-reply thanks them instantly.
03
You act on it live
Route it to the right team, reply in real time, or put the results on the big screen.
+
Then it adds up
Reports and trends across every location, region and event, so you can fix what keeps coming back.
Also on BamText: alerts and reminders people actually read, and tee-time texting for Club Prophet golf courses.
"Since we incorporated BamText into our ferries, we've had 30 times the response compared to the comment card approach."
What should people be texting you?
Feedback across your locations, a summer 2027 festival, or a citizen reporting program: tell us what you're planning and we'll show you how it works. Or email sales@bamtext.com.